Data Privacy Agreement
Data Privacy Agreement
We prioritize our customers’ privacy and are dedicated to ensuring its complete protection. To safeguard your privacy, we have adopted the highest global security standards. Furthermore, we have enacted legal measures to ensure comprehensive privacy protection, as detailed in our Privacy Policy. As custodians of your personal information, our goals are to better understand your interests and to offer a more personalized and enhanced experience across the ADLER CAPITAL HAUS website and applications.
Data collection from customers
We deeply appreciate the trust our customers place in us and the personal information they share. We want to assure you that your information is kept strictly confidential and is used only to improve our services and create the best possible trading environment for you.
Alongside our own services, we partner with carefully chosen third parties to enhance our offerings, including for advertising and promotional purposes. We want to assure you that we do not sell, lease, or rent your information to any third parties or other entities. The sole purpose of using your information is to improve our services, which we are committed to doing. Please note that, occasionally, we may obtain your information from third-party sources like Facebook and other social media platforms.
We collect your information for specific, defined purposes, including meeting our legal obligations. For instance, we must verify your age, ensuring you are at least 18 years old, before you can create a trading account with ADLER CAPITAL HAUS. Additionally, your information is essential for the smooth operation and management of our daily business activities. It helps us improve our relationship with you and deliver better services.
To collect the necessary information, we ask that you provide your full name as it appears on your national ID card or passport. Additionally, we may need your mobile and residential phone numbers, postal address, official email address, bank account details, and debit/credit card information to complete the process.
Methods of Data Gathering
We want to clarify how we collect information. Primarily, we gather information directly from you. When you become a registered member, you will be asked to provide the required details either directly or through one of our authorized agents who will contact you for this purpose. During this process, we may record your conversation with the agent using electronic or other recording methods.
Additionally, there are occasions when we may collect information indirectly, such as if you complete an online quiz form, which could result in your information being shared with us.
Utilization of Personal Data
We want to assure you that your information is securely protected with us. We have put in place strong measures to ensure its safety and established controls for its handling. Here is how the process works: first, we collect the information; then, we protect it using our security measures; and finally, we manage it according to predefined protocols. As required by law, we are obligated to inform you about how we handle your personal data.
Rest assured that we prioritize the confidentiality of your personal and banking information. We do not share this information with any third parties or other entities. Your information will only be used in exceptional cases, such as to improve your customer experience and offer you a more comprehensive service.
We place a high priority on maintaining the confidentiality of your information. In line with this commitment, we are strictly prohibited from using your banking details or any sensitive information for advertising or promotional activities unrelated to our services. Your information will only be used with your explicit consent. This policy applies to all our services and financial transactions conducted through our platform.
Information Sharing
We prioritize your privacy and will never share your information without your permission. We may only share your information with third parties or other entities with your consent and only if necessary for the operations of ADLER CAPITAL HAUS. As part of our services, we work with various partners, including accountants, suppliers, contractors, financial advisors, legal experts, IT professionals, vendors, retailers, and markets. Your consent for data sharing allows us to collaborate with these entities while ensuring the confidentiality and security of your data.
Data Usage Rights
You have the right to inquire about your personal information and how we use or share it. You can also request corrections to your information as needed. Additionally, you have the authority to restrict how we use your information and can instruct us to delete it at any time. Your rights concerning your personal data are extremely important to us.
EU members are granted additional rights by ADLER CAPITAL HAUS, including the right to withdraw consent and the right to suspend processing activities. You can revoke your consent at any time and request the suspension of specific processing activities. Please note that such suspensions will not exceed 120 days. We are dedicated to upholding your rights and ensuring compliance with applicable regulations.
Data Update Policy
We respect your ownership of the data you have entrusted to us and recognize your right to amend or alter it as needed. To make changes to your information, please submit an official request along with supporting documents to verify your identity. Once your identity is verified, ADLER CAPITAL HAUS will make the requested amendments according to your instructions, provided they comply with legal restrictions. We handle your data with the highest level of care and transparency to ensure compliance with applicable laws and regulations.
Data Privacy Policy
At ADLER CAPITAL HAUS, ensuring the safety and security of your information is a top priority. We understand the importance of providing a secure environment and are committed to meeting your expectations in this area. We have implemented robust measures to protect your data, including state-of-the-art technology for high-performance and secure storage on our servers. Access to these servers is strictly restricted to authorized personnel, guaranteeing the highest level of confidentiality and protection for your data.
Our dedicated employees are essential to delivering our services, but their access to information is tightly controlled. We have established strict measures to ensure that only authorized personnel can access relevant data, maintaining the confidentiality and protection of your information throughout our operations. We prioritize your data’s privacy and security, and our employees follow rigorous guidelines to uphold the confidentiality of the information entrusted to us.
To ensure the highest level of protection for your data, we use advanced encryption techniques. These techniques are designed to safeguard your information from unauthorized access by any individuals or entities. Encryption transforms your data into a secure format that can only be accessed and understood by authorized parties. This added layer of security helps keep your information confidential and protected during both transmission and storage within our systems.
We have implemented SSL (Secure Sockets Layer) technology to strengthen the security of your data. This advanced technology encrypts your data, making it inaccessible to unauthorized parties. Only authorized individuals can access the encrypted data through secure passcodes, ensuring that the information remains confidential and protected. With SSL technology, we prioritize the confidentiality and integrity of your data, offering you a secure environment for your interactions with our platform.
We prioritize security by rigorously safeguarding the confidentiality of access passcodes. Our employees do not have access to these passcodes, ensuring that unauthorized individuals cannot gain entry. Through strict measures, we preserve the integrity and privacy of your data. Rest assured, our commitment to protecting your information includes keeping security passcodes undisclosed and inaccessible within our organization.
Cookies Information Policy
To improve your user experience, we use cookies that require your explicit consent before being placed on your laptop, computer, tablet, mobile phone, or other devices. You will be prompted to accept the use of cookies, and they will only be stored on your device once you give your consent. Additionally, you can customize cookie settings according to your preferences.
We want to clarify that cookies are used to enhance your user experience and help us recognize you, even when you access our services from a device that we might not be familiar with.
Cookies also play a vital role in collecting information about your specific interests. By using cookies, we can understand your preferences and make relevant improvements to enhance your experience.
